An organization that was mentioned in one of the shorter pieces.
What do we know about them? We know that they send letters, and those letters include envelopes with opening instructions written on them. Those envelopes contain contingency plans, but they are the sort that can only be written by someone who has information that likely could not have been obtained through conventional means.
Given that they are giving the letters to folks who we suspect to be some form of paranormal troubleshooters, we can assume they are working against the hostile externals.
There are alternatives to this though, as it’s possible they have the information from some other business with the external entities.
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